ServiceNow Developer-ITSM

Job Overview:

ServiceNow Developer - ITSM

We're seeking a talented ServiceNow Developer-ITSM to join our team and support the Department of Energy's National Nuclear Security Administration.

The National Nuclear Security Administration IT Managed Services (NIMS) program provides IT support for the Department of Energy's organization responsible for enhancing national security through the application of nuclear science. This support is provided in several locations across the US, offering employees diverse work location options.

The primary goal of the program is to support the NNSA Associate Administrator for Information Management and Chief Information Officer (OCIO) in modernizing its IT and Cybersecurity Infrastructure and transforming current IT and Cybersecurity services to a managed service environment. Key Responsibilities:

• Develop NNSA's ITSM platform using no-code, low-code, and fully scripted solutions.
• Deliver solutions using Agile practices such as CI/CD, orchestrating and automating workflows.
• Manage integrations with other systems.
• Use End User Experience to design best practices providing robust user experience.
• Roll out changes following testing and established change practices. Making an Impact:
• Help manage and implement cybersecurity processes.
• Have exposure to both client and GDIT senior leadership.
• Work across teams and help program leadership coordinate and deliver on complex tasks.
• Contribute to one of the nation's most important missions, securing nuclear power and arsenals.
• Use technical skills to deliver a successful program. Requirements:
• Bachelor's degree in a related business or technical discipline.
• 3+ years of related experience working in a fast-paced environment where you help manage and develop cybersecurity processes.
• ServiceNow Admin and Developer certifications and 3+ years of experience preferred.
• Must know ServiceNow JSON, JavaScript, Script-Includes, and changing ServiceNow workflow. Knowledge of SIEM tools, compliance requirements also required.
• Microsoft Office Suite experience.
• Active DOE Q clearance. What We Offer:
• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Paid vacation and holidays.