ServiceNow Platform Expert

Job Title: ServiceNow Business Analyst

Location: Remote within India

Methodology & Functional: 4+ years of hands-on experience in the Business Analyst/Product Manager/Product Owner role on the ServiceNow platform.

Key Responsibilities:

• CSM (Case Management and related processes, CSM Portal) experience
• ITSM (incident, request) knowledge

Desirable Skills & Qualifications:

• Data Mapping and Data models expertise
• API Integration knowledge
• Good understanding of ITIL
• Experience in large transformation projects
• Agile SCRUM knowledge

About the Role:

This is a unique opportunity to leverage your skills and experience in ServiceNow to drive business value. If you are passionate about working with cutting-edge technology and driving process improvements, this could be the ideal role for you.