Expert ServiceNow Developer Needed

beBee Careers

beBee Careers

Kottayam, Kerala, India

Posted 7 months ago


ServiceNow Developer Position

This role involves developing and customizing ServiceNow portals, as well as designing and implementing integrations with third-party tools. A strong understanding of the ServiceNow Platform and its core features is essential.

Key Responsibilities:

  • Portal Development: Develop and customize ServiceNow portals using UI Builder and Flow Designer.
  • Integration Management: Design and implement integrations with third-party tools through scripted APIs and Integration Hub.
  • Portal Customization: Manage and customize portals with practical experience.
  • Service Catalog Setup: Define and set up Service Catalogs with practical experience.
  • Case, Incident, and Request Management: Implement Case, Incident, and Request management.
  • ServiceNow Expertise: 6+ years of hands-on experience with ServiceNow CSM and ITSM.

Requirements:

  • Workspaces and UI Knowledge: Excellent knowledge of Workspaces, UI Builder, Flow Designer, Portal development (dev Front end), Customer Portal or Employee Center Portal.
  • Integration Experience: Strong experience of integrations with 3rd party tools (scripted APIs and Integration Hub).
  • ServiceNow Core Features: Excellent knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…).
  • Release Management and Code Versioning: A good understanding of release management and code versioning best practices.
  • ITIL Processes: Knowledge of ITIL processes.
  • Agile Methodology: Agile Methodology: Experience of working in SCRUM.

Benefits:

  • Good Product Roadmap Awareness: Good product roadmap awareness.
  • FMS or ITAM Knowledge: Knowledge of FSM or ITAM is a plus.
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