ServiceNow Solution Architect

Implementation and Optimization

As a ServiceNow Implementation Specialist, you will be responsible for implementing and optimizing ServiceNow solutions for clients. This requires 3+ years of ServiceNow implementation experience and active CSA certification. You should also have strong communication and stakeholder management skills.

Key Skills:

• IT Operations Management (ITOM)
• Event Management
• Configuration Management Database (CMDB)

Responsibilities:

• Implement and configure ServiceNow modules
• Customize workflows and integrate with external systems

Client Expectations:

• Seamless integration and operational efficiency
• Adherence to best practices and governance standards

Preferred Qualifications:

• Module-specific certifications
• Agile or ITIL frameworks experience ],