ServiceNow Senior Developer

At Armanino, you determine your career path. This means it's possible to pursue challenges you are passionate about, in industries you care about.

Armanino is proud to be Aamong the top 20 Largest Firms in the Nation and one of the Best Places to Work. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you don't check-out of life when you check-in at work. That's why we've created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas.

Job Responsibilities

• Responsible for delivering high-quality ServiceNow solutions that are intuitive, user-friendly, and elevate the user experience while streamlining our processes and meeting business needs.
• Develop and maintain ServiceNow forms, workflows, and processes across multiple modules such as CSM, SPM, ITSM, ITOM, and HRSD using JavaScript, XML, HTML, CSS, and SQL Server.
• Create custom Service Portal pages/widgets to support our business needs.
• Participate in User Access Testing (UAT) and collaborate with ITIL Process owners and clients to refine solutions.
• Participate in code walkthroughs, reviews, and reworks to ensure high-quality deliverables.
• Identify, document, and track software defects.
• Serve as tiered point of escalation for bug-fix support and enhancement development for customizations.
• Coordinate with our ServiceNow Managed Services Partner to resolve product defects.
• Perform thorough regression testing for resolved issues.
• Manage, update, set creation, and migrate updates from test environments to production.

Requirements:

• Bachelor's Degree in IT, Business, or related major or equivalent work experience.
• Minimum of 3-5 years' experience with hands-on ServiceNow development.
• ServiceNow Certified Developer and ITSM certifications are required.
• ServiceNow expertise and the ability to lead the development/configuration across multiple environments.
• Experience and strong skills in Web Development (HTML, CSS, JavaScript, Angular.js).
• Experience configuring ServiceNow with Business Rules, Client Scripts, advanced UI Policies, Workflow editor, ACLs, and Script Includes, as well as UI Scripts to fulfill requirements and experience with JavaScript/GLIDE, HTML5.
• Familiarity with LDAP, MS Active Directory, and ADFS integration (interface) with enterprise software.
• Experience in a high-growth environment collaborating with innovative cross-functional teams and problem-solvers. Ability to work independently as well as engaging and contributing to teamwork.
• Onsite in any Armanino office 2-3 times per week is required.

Preferred Skills:

• Additional ServiceNow certifications such as CSM, SPM, HRSD, Application Developer, System Administrator (CSA)
• Experience with Scrum or Agile development processes.