ServiceNow Developer - Enterprise Solutions

Overview \

We are seeking a skilled ServiceNow Developer to join our team. The ideal candidate will have experience with scripting in ServiceNow and hold the Certified Application Developer (CAD) certificate from ServiceNow. \

The successful candidate should have a proven track record of creating, maintaining and enhancing Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, and Active Directory Profile synchronization. \

Key Responsibilities \ \

• Gather requirements, design applications, and conduct testing.\
• Create and maintain client scripts (JavaScript) including the use of GlideAjax calls to server scripts.\
• Create and maintain server scripts (JavaScript/script includes).\
• Create and maintain custom widgets along with HTML, CSS, client, and server scripting.\
• Create, maintain and enhance team Dashboards and reporting, including scheduled reports.\
• Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems.\
• Create, maintain and enhance future connections between ServiceNow and other systems.\
• Maintain Forms, Reports, Views, Workflows, Groups and Roles.\
• Assist with implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices.\
• Strong understanding of CMDB, including importing customer data.\
• Configure and customize the ServiceNow system, including workflows.\
• Use scripting tools and ServiceNow functionality to create script to automate routine tasks being done in ServiceNow.\
• Communicate ServiceNow process, operations and capability information to all levels of management effectively.\
• Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming.\