Transformational ServiceNow Strategy Lead

Transformational ServiceNow Strategy Lead

We are seeking a strategic thinker to drive transformation and innovation in higher education through the effective use of the ServiceNow platform.

This role is ideal for a forward-thinking individual who has a deep understanding of ServiceNow modules and can develop and maintain a comprehensive architectural blueprint for ServiceNow implementations.

The successful candidate will be responsible for leading the overall architectural design and strategy for the ServiceNow platform, providing expert guidance on best practices, and collaborating with senior stakeholders to understand business needs.

Key Responsibilities:

• Lead the overall architectural design and strategy for the ServiceNow platform.
• Develop and maintain a comprehensive architectural blueprint for ServiceNow implementations.
• Provide expert guidance on best practices for ServiceNow development, configuration, and administration.
• Collaborate with senior stakeholders to understand business needs.
• Oversee the implementation of complex ServiceNow modules and custom applications.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Extensive experience as a ServiceNow Architect, with a proven track record of successful ServiceNow implementations.
• Deep understanding of ServiceNow modules.
• Proficiency in JavaScript, HTML, CSS, and other web technologies.
• Strong experience with ServiceNow integrations using REST/SOAP APIs and other integration tools.
• Excellent problem-solving skills and attention to detail.
• Strong leadership, communication, and interpersonal skills.
• ServiceNow Certified Master Architect (CMA) or other relevant certifications are highly desirable.