ServiceNow Configuration Management and Discovery Professional

ServiceNow Developer Opportunity

We are searching for a seasoned ServiceNow Developer who can contribute to the design, development, and implementation of ServiceNow modules, particularly CMDB and Discovery.

Key Areas of Responsibility:

• Customization and configuration of ServiceNow modules, focusing on CMDB and Discovery.
• Implementation and optimization of ServiceNow Discovery to ensure accurate and timely asset data population in the CMDB.
• Data quality maintenance through identification rules, reconciliation rules, and business services mapping.
• Development and maintenance of MID Servers, credentials, and probes for successful Discovery scans.
• Integration and collaboration with external systems for automated data population.
• Support for CMDB-dependent functionalities in conjunction with ITSM, ITOM, and Security teams.
• Troubleshooting and resolving Discovery and CMDB issues.
• Script development, business rules, client scripts, and UI policies for enhanced automation and data integrity.
• Audits and data quality checks for the CMDB.
• Participation in Agile/Scrum ceremonies and support for release planning and execution.

Essential Skills and Qualifications:

• Hands-on experience with the ServiceNow platform, 4–6 years.
• Strong background in ServiceNow CMDB and Discovery module.
• Proficiency in JavaScript, REST/SOAP APIs, and scripting in ServiceNow.
• Configuration and management of MID Servers, Discovery schedules, patterns, and probes.
• Familiarity with ITIL processes and Configuration Management.
• Knowledge of ServiceNow platform architecture and data model.
• Optionally, experience with Service Mapping and Event Management.
• Excellent problem-solving and communication skills.