ServiceNow Digital Transformation Specialist

Seeking a skilled ServiceNow Business Analyst to join our team.

Job Description:

• We are looking for an experienced professional with 4+ years of hands-on experience in the Business Analyst/Product Manager/Product Owner role on the ServiceNow platform.
• Key responsibilities include managing CSM (Case Management and related processes, CSM Portal) and ITSM (incident, request) on the ServiceNow Platform.

Required Skills and Qualifications:

• Candidate should have good knowledge of ITIL.
• Experience of large transformation projects is a plus.
• Familiarity with Data Mapping and Data models, API Integration, and Agile SCRUM methodology is highly desirable.

Benefits:

• Location: Remote within India.
• Methodology & Functional: Contract.