Servicenow Ba

"1. Minimum of 2-4 years of experience in business/systems analysis.

• 2. 2-3 years of experience as BA for Service Now tool (Preferably HAM, SAM, CMDB, CPI, KM, SC, PPM Suite, ITOM, Service Portal, Flow Designer, Request Workflow).
• 3. 1+ years of experience with the ServiceNow platform.
• 4. Applicant must have excellent troubleshooting and problem solving skills.
• 5. Strong analytical and customer service skills.
• 6. Excellent written and verbal skills. Must be able to communicate well with all areas of the business.
• 7. Good understanding of Service Now tool and Business Analyst role and responsibility.
• 8. Good knowledge on Agile, ITIL, SDLC, Scrum process.
• 9. Accurate and comprehensive documentation skills.
• 10. Ability to multi-task and work under strict deadlines
• 11. Ability to respond quickly to problems and changes
• 12. Perform duties with limited supervision.

• "

• Key Skills:

• "1. Minimum of 2-4 years of experience in business/systems analysis.

• 2. 2-3 years of experience as BA for Service Now tool (Preferably HAM, SAM, CMDB, CPI, KM, SC, PPM Suite, ITOM, Service Portal, Flow Designer, Request Workflow).
• 3. 1+ years of experience with the ServiceNow platform.
• 4. Applicant must have excellent troubleshooting and problem solving skills.
• 5. Strong analytical and customer service skills.
• 6. Excellent written and verbal skills. Must be able to communicate well with all areas of the business.
• 7. Good understanding of Service Now tool and Business Analyst role and responsibility.
• 8. Good knowledge on Agile, ITIL, SDLC, Scrum process.
• 9. Accurate and comprehensive documentation skills.
• 10. Ability to multi-task and work under strict deadlines
• 11. Ability to respond quickly to problems and changes
• 12. Perform duties with limited supervision.

• "

• Location:

• Pune, Trivandrum

• Required Experience:

• 3-7 yrs

• Positions:

• 1