Advanced ServiceNow Solution Designer

Job Title: ServiceNow Developer

Description:

We are seeking a skilled ServiceNow Developer with a strong background in Department of Defense (DOD) environments. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions tailored to meet DOD-specific requirements.

Key Responsibilities:

• Design, develop, and implement custom ServiceNow solutions, including workflows, integrations, and data management tools.
• Collaborate with cross-functional teams to gather and analyze requirements, ensuring solutions align with DOD operational needs.
• Customize ServiceNow modules (ITSM, HR, CSM, etc.) to optimize processes and improve efficiency.
• Implement security and data access controls in compliance with DOD policies and procedures.
• Develop and maintain ServiceNow APIs and integrations with third-party tools.
• Troubleshoot and resolve technical issues related to ServiceNow configurations and workflows.
• Provide training and documentation to end-users and other technical teams.
• Stay current on the latest ServiceNow platform updates and industry best practices.

Qualifications:

• Active Secret Clearance required.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of hands-on ServiceNow development experience.
• Previous experience working in a DOD environment, with a strong understanding of security protocols and regulatory compliance.
• Expertise in ServiceNow platform configuration, customization, and administration.
• Strong knowledge of ServiceNow scripting (JavaScript), UI policies, business rules, and workflows.
• Experience with ServiceNow modules like ITSM, HR Service Delivery, or CSM is a plus.
• Excellent problem-solving skills and the ability to work independently or as part of a team.

Preferred Qualifications:

• ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA).
• Experience with Agile or DevOps methodologies.
• Familiarity with federal IT systems and frameworks such as RMF and NIST.