ServiceNow Expert

Senior ServiceNow Developer

We are seeking a highly skilled and motivated Sr. ServiceNow Developer to join our team.

The ideal candidate will possess a robust understanding of the ServiceNow platform, with comprehensive experience in system administration, development, and implementation of ITSM, ITAM, and ITOM modules.

This role requires a proactive individual who is eager to tackle challenges and contribute to innovative solutions for our customers.

About Us

We have helped organizations change the world through technology since 1989.

Over 17,000 organizations worldwide rely on our concierge approach to help them solve what's next. Responsibilities

• Develop, configure, and customize ServiceNow applications and services, with a strong focus on Flow Designer.
• Implement ServiceNow platform capabilities, including ITAM, ITSM, and ITOM modules.
• Design and implement integration solutions to connect ServiceNow with external systems and applications.
• Utilize ITIL v4 principles to enhance service management processes and workflows.
• Build and maintain service catalog items, ensuring efficient and user-friendly service delivery.
• Engage with stakeholders to gather requirements and translate them into technical specifications.
• Identify potential problem areas within customer ServiceNow environments and provide solutions.
• Work collaboratively across one or more applications on the ServiceNow platform, including Employee Center.
• Serve as both a system administrator and developer, managing platform operations while driving development initiatives. Qualifications
• Bachelor's Degree or equivalent experience.
• Minimum 5 years of experience in configuring and customizing ServiceNow projects.
• Proven experience with ServiceNow Flow Designer for creating and managing workflows.
• Familiarity with ITIL v4 framework and its application in service management. Certifications Required
• ServiceNow System Administrator
• ServiceNow Fundamentals
• ServiceNow Implementation Methodology Fundamentals
• ServiceNow Platform Implementation
• ITAM all modules
• ITSM all modules through to ITSM Professional

The estimated annual pay range for this position is $130,000 - $170,000 which includes a base salary and bonus.