DevOps Engineer - ServiceNow

Role Overview:

We are seeking a skilled ServiceNow Software Engineer to join our team. In this role, you will be responsible for designing, building, and maintaining high-performing, reusable, and reliable code. You will participate in all phases of the SDLC, including design, development, testing, documentation, and support.

Key Responsibilities:

• Develop software according to requirements and quality standards, delivering within defined timeframes with minimal rework.
• Demonstrate core competency in programming fundamentals and best practices, including SOLID, Object-Oriented design principles, DRY, and Domain Driven Design.
• Design, build, and maintain high-performing, reusable, and reliable code.
• Collaborate with business analysts and the user community to develop solutions that meet specific business objectives.
• Understand business requirements, designs, and wireframes, transforming them into technical requirements and producing high-quality code.
• Identify, document, and implement programming patterns and set standards to increase developer productivity and code quality.
• Perform code reviews to enforce patterns and standards in our code base.
• Lead POCs, design sessions, and pair programming efforts.
• Lead code Katas and team training consistently.
• Mentor junior team members, teaching best practices and new technologies.
• Work with management to assess technical talent and team training opportunities.
• Focus on design and code architecture and implementation.
• Present new technologies, ideas, and options to management clearly and concisely.
• Effectively transform conceptual and theoretical discussions into implementable solutions.
• Assist with onboarding and training new team members.
• Work directly with QA Analysts and Engineers to ensure proper tests are designed to meet acceptance criteria, producing high-quality products.
• Be available as needed to support production deployments.
• Support, troubleshoot, and resolve production issues, including direct interactions with internal and/or external customers as needed.
• Show a strong problem-solving ability and possess an excellent work ethic and attitude.
• Function as an excellent team player, making significant contributions individually and as part of the team.
• Demonstrate willingness to work on your craft and take initiative in learning new skills.
• Effectively communicate both orally and in writing, managing multiple assignments and priorities.
• Possess strong organizational and process analysis skills.
• Participate in interviews upon request.
• Other duties as assigned.