ServiceNow IT Asset Management Specialist

ServiceNow IT Asset Management Specialist

We are seeking a seasoned professional to lead the design and implementation of ServiceNow IT Asset Management solutions.

• This role involves aligning business requirements with ServiceNow best practices, ensuring seamless data migration, normalization, and reconciliation processes. Key Responsibilities:
• Design and implement ServiceNow HRSD, CSM, ITSM solutions.
• Define and implement best practices for IT Asset Management (ITAM) and Hardware Lifecycle Management.
• Work with stakeholders to define asset governance, policies, and reporting frameworks.
• Troubleshoot and resolve performance issues, integrations, and process gaps.
• Collaborate with cross-functional teams to enhance the ServiceNow platform and align with enterprise IT goals. Required Skills & Qualifications:
• 8+ years of ServiceNow experience, with 3+ years in HRSD, CSM, ITSM.
• Strong understanding of IT Asset Management (ITAM) and ServiceNow CMDB.
• Experience integrating ServiceNow HAM with discovery tools, SCCM, JAMF, and vendor APIs.
• Hands-on experience with ServiceNow scripting (JavaScript, Glide APIs, REST/SOAP Integrations).
• Knowledge of SAM (Software Asset Management), Procurement, and ITSM modules.
• Strong understanding of compliance, audit, and financial tracking within ITAM.
• Excellent problem-solving, communication, and stakeholder management skills.