Senior ServiceNow Solutions Developer

Enterprise ServiceNow Expert

We are seeking an experienced Enterprise ServiceNow Expert with 10+ years of experience in designing, developing, and optimizing ServiceNow solutions. The ideal candidate should have a deep understanding of ServiceNow architecture, workflows, automation, and integrations with enterprise systems.

Responsibilities Include:

• Design, develop, and implement ServiceNow solutions, including custom applications, workflows, and automation.
• Customize ServiceNow modules such as ITSM, ITOM, ITAM, SecOps, HRSD, or other enterprise modules.
• Develop and optimize ServiceNow integrations with third-party systems (REST, SOAP, APIs, Webhooks).
• Implement and enhance ServiceNow CMDB, ensuring data accuracy, reconciliation, and automation.
• Develop custom scripts (JavaScript, Glide API, Business Rules, Script Includes, Flow Designer, UI Policies, ACLs, and UI Actions).
• Configure and manage ServiceNow catalog, self-service portals, notifications, reports, and dashboards.
• Troubleshoot and resolve L3+ ServiceNow incidents, performance issues, and platform defects.

Key Skills:

• 10+ years of hands-on experience in ServiceNow development and administration.
• Expertise in JavaScript, Glide API, REST/SOAP API, and ServiceNow Scripting.
• Deep knowledge of ITSM, ITOM, ITAM, CMDB, SecOps, and automation workflows.
• Experience with ServiceNow integrations (LDAP, SSO, SCCM, Intune, Azure AD, AWS, etc.).
• Strong understanding of ServiceNow Orchestration, Flow Designer, and Workflow Automation.
• Hands-on experience with ServiceNow Performance Analytics, Reporting, and Dashboarding.
• Strong problem-solving skills with L3+ troubleshooting and debugging experience.
• Experience with ServiceNow upgrades, cloning, and instance management. ],