Freelance ServiceNow Expert – Project Implementation

Expertise in ServiceNow is required for this role. We need someone who can implement and manage the Common Service Data Model (CSDM) and has hands-on experience with Service Portfolio Management (SPM).

A thorough description of your role in each implementation, highlighting key decisions and challenges faced, is expected.

You should have in-depth knowledge of CMDB structure, service mapping, and CSDM principles.