ServiceNow Developer/Admin

Job Title: ServiceNow GRC/IRM & BCM Architect/Developer Location: Onsite – Baltimore, MD

Job Summary: We are seeking a highly experienced ServiceNow GRC/IRM & BCM Architect/Developer to lead the design, development, and implementation of Governance, Risk & Compliance (GRC/IRM) and Business Continuity Management (BCM) solutions. This onsite role involves working within an Agile environment to translate business needs into scalable ServiceNow solutions while ensuring best practices across the platform.

Key Responsibilities:

• Architect, configure, and implement ServiceNow GRC/IRM and BCM modules
• Develop custom applications, workflows, UI policies, business rules, and UI Builder interfaces
• Translate business requirements into robust, functional ServiceNow features
• Manage data imports/exports, transform maps, and update sets
• Lead requirements gathering, documentation, and Agile development efforts
• Troubleshoot complex platform issues and perform root cause analysis
• Participate in discovery, design, and implementation sessions, providing technical guidance to team members

Required Qualifications:

• Bachelor’s degree with 12+ years of experience or Master’s with 10+ years
• 7+ years of hands-on ServiceNow development experience
• 5+ years of experience with GRC/IRM modules and risk/audit processes
• In-depth knowledge of Authority Documents, Citations, Control Objectives, and Campaigns
• Strong experience with JavaScript, REST/SOAP integrations, App Engine Studio, and UI Builder
• Expertise in designing workflows, process flows, and data transformations
• ServiceNow Certified Application Developer (CAD)

Preferred Qualifications:

• ServiceNow Implementation Specialist – Risk and Compliance
• BCM Micro-Certification
• Experience with Agile methodologies and ServiceNow data import tools
• Prior experience supporting federal or public sector projects

Job Type: Contract

Pay: $55.00 per hour

Schedule:

• 8 hour shift

Work Location: In person