Sr. Principal ServiceNow Enterprise Architect

We are seeking a highly skilled ServiceNow Enterprise Architect to lead the design, strategy, and implementation of our ServiceNow platform across the enterprise. The ideal candidate will have extensive experience in ServiceNow architecture, with the ability to craft scalable, secure, and efficient solutions that align with the organization's IT and business strategies. As the ServiceNow Enterprise Architect, you will be responsible for overseeing the overall architectural direction, ensuring that the platform supports the needs of the business and integrates seamlessly with other enterprise systems. Core Responsibilities include: Design, implement, and maintain the enterprise-wide ServiceNow architecture, ensuring alignment with business objectives and scalability. Lead the integration of ServiceNow with other enterprise systems, such as ERP, CRM, and third-party applications. Define and maintain technical standards, guidelines, and best practices for ServiceNow implementations and configurations. Oversee the design and implementation of ServiceNow modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM) to meet business needs and industry standards. Ensure that the ServiceNow platform adheres to security, compliance, and data governance requirements, including audit and control processes. Lead the development of the integration strategy for ServiceNow with other enterprise applications and third-party tools. Work with IT teams to develop and implement API integrations, web services, and data synchronization strategies between ServiceNow and other systems. Define and implement best practices for data management, system integrations, and workflows across the platform. Ensure the interoperability and seamless communication of ServiceNow with existing IT infrastructure. Provide leadership and mentorship to technical teams, ensuring high-quality solutions are delivered on time and within budget. Ensure that the ServiceNow platform adheres to enterprise architecture principles and best practices. Collaborate with enterprise architects to ensure alignment of ServiceNow with the overall IT architecture strategy. Oversee architectural reviews and governance processes for all ServiceNow development efforts, including customizations, integrations, and new features. Ensure that ServiceNow solutions are designed with a long-term, scalable approach in mind. Stay current with ServiceNow releases, innovations, and emerging trends, and evaluate their potential impact on the enterprise. Recommend and implement improvements to the ServiceNow platform to enhance functionality, performance, and user experience. Drive continuous improvement initiatives related to platform stability, performance, and cost optimization. Identify opportunities for automation, process improvements, and efficiency gains across the organization using ServiceNow capabilities. Work closely with business leaders, stakeholders, and IT teams to understand business requirements and translate them into technical solutions. Engage with senior leadership to align ServiceNow initiatives with the broader organizational strategy and goals. Provide guidance on ServiceNow capabilities and how they can be leveraged to improve business processes and drive digital transformation. Develop and maintain an enterprise ServiceNow roadmap, aligning with both short-term and long-term business goals. Define the strategic direction for ServiceNow adoption and growth, ensuring it supports the broader IT and business strategies. Evaluate current and future state of IT operations and recommend improvements using the ServiceNow platform. Lead cross-functional teams in the execution of strategic initiatives for the ServiceNow platform. Identify and mitigate risks related to ServiceNow architecture, integrations, and implementation. Ensure compliance with relevant industry standards and regulations, and ensure that ServiceNow solutions adhere to organizational policies.

By applying, you consent to your information being transmitted by Women for Hire to the Employer, as data controller, through the Employer’s data processor SonicJobs. See Comcast Privacy Policy at https://jobs.comcast.com/&source=rd_programmaticjobs_at and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions