ServiceNow Solutions Delivery Lead

ServiceNow Solutions Architect

We're seeking a highly skilled ServiceNow Solutions Architect to develop and deliver cutting-edge ServiceNow solutions, focusing on security and infrastructure automation. Solution Design Approach

Design and implement comprehensive ServiceNow solutions that meet business requirements and organizational goals:

• Develop technical designs, including data models, workflows, and UX.
• Ensure solutions are scalable, maintainable, and compliant with industry, corporate, security, and regulatory standards.

Continuously enhance and leverage ServiceNow's ITOM module to improve CMDB data accuracy and Asset Management practices:

• Optimize ServiceNow configurations for maximum performance and efficiency. ServiceNow Application Development Expertise

Develop and maintain custom ServiceNow applications using App Engine:

• Implement complex business logic, integrations, and automation workflows.
• Code to high-quality standards and best practices.
• Mentor junior developers and establish department best practices.

Support citizen developers in creating and maintaining their own ServiceNow applications:

• Provide training and support to citizen developers. Integration and Technical Leadership Role

Integrate ServiceNow with external systems and applications:

• Utilize industry-standard protocols and technologies for seamless data transfer and functionality.

Lead junior developers in design reviews and code walkthroughs, staying up-to-date with the latest ServiceNow technologies and trends:

• Identify opportunities for improvement and optimization. Collaboration and Stakeholder Engagement

Closely collaborate with business and IT stakeholders to gather requirements and provide ongoing updates:

• Manage user expectations and ensure solution alignment with business objectives.

To succeed in this role, you'll require:

• Bachelor's or master's degree in computer science, Information Systems, or a related field.
• Minimum of 7 years of experience as a ServiceNow Designer or Architect.
• Proven experience architecting and developing complex ServiceNow solutions using App Engine.
• Experience in leveraging ServiceNow to automate infrastructure management (both on-prem and cloud).
• Experience in enabling citizen developers and empowering them to create and maintain their own ServiceNow applications.
• Experience with ServiceNow's IT Operation Management (ITOM) product.