ServiceNow Developer/Admin

Overview We are seeking a skilled ServiceNow Developer to join our dynamic team in Arlington, VA. This is a long term contract opportunity with hybrid work options. This individual will develop the ServiceNow ITSM system to support a critical government program.

Responsibilities:

• Configure and customize the ServiceNow system, including workflows.
• Use scripting tools and ServiceNow functionality to create script to automate routine tasks being done in ServiceNow.
• Receive specifications from the IT ServiceNow Manager and deliver a product and release that meets the needs presented.
• Load, manipulate, and maintain data between ServiceNow and other systems, develop test plans and deployment for ServiceNow implementation, and perform system and integration testing with sample and live data.
• Perform installation and testing of vendor-provided updates and new releases Communicate ServiceNow process, operations and capability information to all levels of management effectively.
• Perform ServiceNow implementation tasks including but not limited to: custom programming, configuration, integration, and maintenance.

Required Education, Experience, & Skills

• Bachelor's degree or equivalent in Computer Science or related field.
• 5 years of experience supporting the development, implementation, administration, and configuration of the ServiceNow tool or equivalent. Hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
• Strong working knowledge of various ServiceNow components such as ServiceNow Scripting, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, and Service Request Management.

Preferred Education, Experience, & Skills

• Certified SNOW Application Developer
• Microsoft O365 cloud instances
• SCCM package deployment and reporting
• Experience reading Bigfix reports and help with remediation efforts
• A+ certification
• SharePoint

Job Types: Full-time, Contract

Pay: $55.00 - $65.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Compensation Package:

• Hourly pay
• Overtime pay
• Weekly pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• This role requires US Citizenship due to government contractual requirements. Do you currently meet this requirement?

Experience:

• ServiceNow Development : 5 years (Required)
• ITIL: 5 years (Required)

Ability to Commute:

• Arlington, VA 22209 (Required)

Work Location: Hybrid remote in Arlington, VA 22209