Senior ServiceNow Architect Position

Enterprise ServiceNow Architect Lead ">

We are seeking an experienced Enterprise ServiceNow Architect to lead the design, strategy, and implementation of our ServiceNow platform across the enterprise. ">

The ideal candidate will have extensive experience in ServiceNow architecture, with a proven track record of designing scalable, secure, and efficient solutions that align with the organization's IT and business strategies. ">

Key Responsibilities: ">

• Design, implement, and maintain the enterprise-wide ServiceNow architecture, ensuring alignment with business objectives and scalability.
• Lead the integration of ServiceNow with other enterprise systems, such as ERP, CRM, and third-party applications.
• Define and maintain technical standards, guidelines, and best practices for ServiceNow implementations and configurations.
• Oversee the design and implementation of ServiceNow modules (e.g., ITSM, ITOM, ITBM, HRSD, CSM) to meet business needs and industry standards.
• Ensure that the ServiceNow platform adheres to security, compliance, and data governance requirements, including audit and control processes.

Requirements: ">

Experience: ">

• 5-7+ years of experience in IT service management, with at least 5 years of hands-on experience in ServiceNow architecture.
• Proven experience in designing and implementing enterprise-level ServiceNow solutions, including ITSM, ITOM, ITBM, and other ServiceNow modules.
• Experience with integrating ServiceNow with other enterprise systems, such as ERP, CRM, and third-party tools.
• Strong understanding of ITIL frameworks and enterprise architecture principles.

Skills: ">

• Expertise in ServiceNow architecture, application development, integrations, and customizations.
• Strong knowledge of cloud infrastructure, enterprise application integration, and system architecture.
• Ability to design and implement complex ServiceNow solutions that scale with enterprise needs.
• Strong analytical and problem-solving skills with the ability to think strategically and innovate.
• Proficiency in explaining complex technical concepts to both technical and non-technical audiences.
• Excellent verbal and written communication skills.
• Strong interpersonal skills to collaborate effectively with team members and stakeholders.
• Ability to build and maintain relationships within the organization.

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