ServiceNow Implementation Lead

ServiceNow CSM Lead Job Overview

The ServiceNow CSM Lead plays a crucial role in driving business success through the effective use of ServiceNow. This individual will lead the design and implementation of complex ServiceNow solutions, ensuring they meet the needs of both business and IT stakeholders. Key Responsibilities

• Design and implement ServiceNow solutions that align with business objectives
• Liaise with stakeholders to understand their needs and develop tailored solutions
• Develop and maintain relationships with key clients and stakeholders RequirementsSkills and Qualifications

Extensive experience in ServiceNow solution design and implementation

Proven track record of delivering successful projects on time and within budget

Excellent communication and interpersonal skills

Ability to work collaboratively as part of a team

ServiceNow certifications in relevant areas (e.g., ITSM, HRSD, CSM, ITOM)