ServiceNow Platform Specialist

Job Summary

We are seeking an experienced ServiceNow Technical Architect to join our team.

The ideal candidate will have deep technical expertise and hands-on experience with the ServiceNow platform. This role involves strategic thinking, leading solution design, providing development support, and engaging with clients in a leadership capacity.

This position requires collaboration with clients and internal teams to design comprehensive solutions using the ServiceNow platform.

Key Responsibilities:

• Establish and maintain strong client relationships, effectively communicating technical solutions and recommendations.
• Lead workshops to guide clients through solution design and implementation processes.
• Provide technical support and guidance to the development team, ensuring high-quality delivery and adherence to best practices.
• Troubleshoot complex issues on the ServiceNow platform, identifying root causes and implementing effective solutions.

Qualifications:

• 5+ years of experience implementing, configuring, and customizing ServiceNow.
• 5+ years of experience with common web technologies and networking (e.g., XML, HTML, AJAX, CSS, HTTP, TCP/IP, etc.).
• Bachelor's Degree or equivalent experience.
• ServiceNow Implementation and Assessment experience in two or more applications preferred.
• Additionalexperience in IT or Software Asset Management.
• Industry-leading knowledge of the ITAM and Software lifecycle.

Required Skills:

• Certifications in three or more ServiceNow areas are strongly recommended.
• Proven ability to lead workshops and guide clients through solution design processes.
• Strong client-facing skills, with the ability to communicate technical concepts to non-technical stakeholders.
• Experience troubleshooting complex issues and implementing effective solutions on the ServiceNow platform.
• Ability to make informed recommendations and decisions on solutions that align with best practices and client needs.

Benefits:

• Competitive compensation package.
• Opportunities for professional advancement.
• A collaborative work environment.

Additional Information:

• The estimated annual pay range for this position is $130,000 - $180,000 which includes a base salary and bonus.
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.