ServiceNow Solution Architect

Key Responsibilities

• Establish and oversee technical governance processes by serving as the primary technical contact for large or complex customers (e.g., multi-platform, multiproject).
• Cultivate strong relationships with CIOs and business leaders to grasp the client's vision and the role of ServiceNow in their digital transformation journey.
• Analyze and translate business information and technical requirements into an architectural blueprint outlining solutions to achieve complex business objectives.

Required Skills and Qualifications

• Enterprise Architecture Experience: 10+ years large program experience leading architecture and design; Enterprise Architect certification (TOGAF, IT4IT, etc); Database, core data design, Security, integrations.
• Cloud Application Technology Experience: Minimum of 5 years of hands-on experience working with TelCo clients, particularly within the OSS Domain, covering Service Assurance, Fulfilment, Activation, Plan & Build, OM, Service Bridge and Field Services Management.