ServiceNow Developer

Hello Folks,

Below is our direct client requirement, please share your updated resume to kumar.sai@staidlogic.com

Role : ServiceNow Developer / Lead

Location : Sacramento, CA

Job Description:

• Minimum of five (5) years of experience in electronic data processing systems study, design, and programming.
• Should have excellent communication skills
• Minimum three (3) FTE years of the above experience must have been in a lead capacity
• Bachelor's Degree in an IT-related or Engineering field
• Design, develop and configure custom ServiceNow applications including Service Management (ITSM), Customer Service Management (CSM), Public Sector Digital Services (PSDS) and other modules as required.
• Implement ServiceNow scripting (Business Rules, Client Scripts, Script includes, UI)
• Create and optimize workflows, approval processes, and automation solutions using Workflow, Flow, and Playbooks
• Create and update taxonomy, widgets, and content in both ESC Pro and GSP Pro portals.
• Develop Automated Test Framework testing scripts for changes
• Support system and user acceptance testing and provide defect resolution
• Conduct unit and integration testing on new or updated business process workflows.
• Develop release management documentation for each production change.
• Create dashboards and reports as per business requirements.
• Troubleshoot and mitigate reported defects.
• Provide level of effort estimates for new application development projects.
• Provide data conversion, if needed.
• Other work as assigned in the ServiceNow platform
• Create Knowledge Base articles
• Document configuration and implementation procedures and provide the documentation to the application administrators and developers.
• Provide knowledge transfer sessions with the key ETS staff on the configuration and implementation of ServiceNow applications to ensure application administrators and developers can support the system
• Work closely with developers, testers, and end-users to ensure that designs are feasible and meet user needs, facilitating effective communication.

Thanks & Regards,

Kumar Sai

Recruitment TeamLead- US TAG

StaidLogic LLC

kumar.sai@staidlogic.com

www.staidlogic.com