Lead Senior ServiceNow Developer

Description

Join Leidos as a Lead Senior ServiceNow Developer and play a vital role in advancing SSA's Digital Modernization Strategy. You will be part of a dynamic team focused on developing next-generation enterprise APIs and modern, responsive user interfaces which directly support the Social Security Administration (SSA) in serving over 65 million Americans each month. We are looking for a motivated individual with extensive experience in ServiceNow development across various modules, as well as proven leadership skills as a ServiceNow Team Lead.

• ** Selected candidate must be willing to work on-site in Woodlawn, MD 5 days a week.

If this mission resonates with you, read on!

TEAM CULTURE

Your values may align with ours if you find yourself answering yes to these questions:

• Are you seeking a company that prioritizes its employees, focusing on their career growth, flexibility, and overall well-being?
• Do you thrive in collaborative environments where diverse ideas are encouraged?
• Are you part of a team that values urgency and ownership in achieving goals?
• Are you skilled in proactive communication and technical leadership?
• Do you take pride in solving complex problems and implementing innovative solutions?
• Can you demonstrate flexibility, creativity, and resilience in your efforts?
• Do you possess the integrity to make tough ethical decisions transparently and respectfully?

MENTORSHIP & CAREER GROWTH

We prioritize mentorship and support for new members in an environment that encourages knowledge sharing and collective growth. Experienced team members will guide new hires through personalized mentorship, collaboration, and coaching to ensure a successful integration into the team.

DAY TO DAY RESPONSIBILITIES

Your work will have a meaningful impact on those who rely on our services. If your passion lies in delivering life-changing support to others, this is the right place for you. Enjoy a collaborative environment where every team member is valued, regardless of role.

• Serve as both Team Lead and Senior ServiceNow Developer.
• Analyze customer requirements to create solution architectures that emphasize technical management, automation, and operational reporting.
• Guide the creation of solution artifacts, such as optimization plans, architecture, and other documentation beyond basic user stories.
• Assist in building prototypes and lead technical reviews and requirement discussions.
• Support and mentor other ServiceNow Developers to enhance team performance.

FOUNDATION FOR SUCCESS (Basic Qualifications)

• Bachelor's degree with 8 years of experience, a Master's degree with 6 years of experience, or 12+ years of relevant experience in lieu of a degree.
• A minimum of 8 years working as a ServiceNow developer.
• Strong technical leadership skills and a proactive approach to taking on responsibilities.
• Exceptional written and verbal communication skills for articulating technical solutions clearly.
• Experience with U.S. Federal Government projects.
• Ability to obtain and maintain a Public Trust clearance is required for this contract.

FACTORS TO HELP YOU SHINE (Required Skills)

These skills will be essential for success in this role:

• ServiceNow certifications, including:
• Certified System Administrator (baseline)
• Certified Application Developer (baseline)
• Additional ServiceNow certifications in areas such as:
• Customer Service Management
• IT Service Management
• Discovery
• Service Mapping
• Strategic Portfolio Management
• Application Portfolio Management
• Software Asset Management
• Hardware Asset Management
• Over 8 years of experience developing solutions in various ServiceNow applications, including ITSM, ITOM, ITBM, CSM, SecOps, GRC, and HR.
• Five or more years in technical discussions and reviews.
• Experience with a variety of ServiceNow platform components and related third-party integrations.
• Extensive understanding in developing system architecture and design principles.
• Experience in maintaining IT-related data integrity, including CMDB, HAM, SAM, etc.
• Five or more years of industry experience across fields like Financial Services, Healthcare, High Tech, and Retail.
• Demonstrated technical leadership experience driving change and solutions.

HOW TO STAND OUT FROM THE CROWD (Desired Skills)

Illustrate your modern development skills through the following:

• Experience in web development technologies such as X-HTML, CSS3, SQL, XML, Angular, JavaScript, PHP, .NET, or Java.
• Proficient in implementing JavaScript for automation within ServiceNow modules.
• Familiarity with REST and SOAP web service protocols.
• Experience with Business Rules, Workflow, Identification Rules, Workspaces, and External Portals.
• Knowledge of SAML, Active Directory, or LDAP.
• Specialized ServiceNow Developer Certifications, including for ITSM, HAM, SAM, ITBM, CSM, SecOps, GRC, TRM/APM, or HR.
• Project Management or Agile certification.
• ITILv4 Foundations Certification.
• Proven ability to excel in a fast-paced, growth-oriented environment.

At Leidos, we deliver innovative solutions through the dedication and talent of our diverse employees who are committed to the success of our customers. Our organization values teamwork, community involvement, and doing what is right. Each role is more fulfilling when you understand the impact of your work on those in need. If you are passionate about making a difference in people's lives, this is the place for you. We invite you to become a valued member of the Leidos Family.

Are you a US citizen, US resident, or a Visa candidate and believe you would be an excellent fit? Apply now and begin the conversation with us! Be a part of our mission supporting SSA contracts in Woodlawn, Maryland.

Pay Range: Pay Range $104,650.00 - $189,175.00

The Leidos pay range for this position serves as a general guideline and is not an assurance of salary. Various factors will be considered in offer extension including responsibilities, education, experience, and internal equity.