ServiceNow Developer 16/05/2025

Job Description

We are seeking an experienced ServiceNow Developer to join our dynamic team and play a critical role in designing, developing, and maintaining scalable solutions on the ServiceNow platform. Key Responsibilities

• Design and develop custom applications, modules, and plugins on the ServiceNow platform.
• Build and maintain custom Service Catalog components including catalog items, record producers, and associated workflows.
• Develop and maintain Client Scripts, UI Policies, Business Rules, Script Includes, and server/client-side workflows using JavaScript.
• Customize UI/UX using HTML, CSS, and JavaScript for responsive and intuitive interfaces.
• Integrate ServiceNow with third-party systems using REST and SOAP APIs.
• Execute and support platform upgrades, patches, and ensure backward compatibility of customizations.
• Diagnose and resolve platform-related issues including performance bottlenecks and script conflicts.
• Implement and support core modules: Service Catalog, Incident, Problem, Change, CMDB, and Knowledge Management.
• Create and maintain technical documentation for all customizations, configurations, and integrations. Additional Technical Skills
• Proficient in Node.js and Express.js to develop backend services and RESTful APIs.
• Experienced in TypeScript for building scalable, maintainable JavaScript applications.
• Capable of extending ServiceNow through external microservices or middleware using Node.js/Express.js.
• Integrate Node.js services with ServiceNow workflows and data layers via APIs.
• Experience working with ServiceNow Workspace and UI Builder to craft tailored experiences for agents and users.
• Familiarity with UI Builder features like Data Resources, Page Templates, and Lifecycle Events for developing dynamic, data-driven pages. Qualifications
• 36+ years of hands-on experience with ServiceNow development.
• Strong understanding of ServiceNow data models and development best practices.
• Prior experience with integrations using REST/SOAP and scripting across platforms.
• Solid background in full-stack JavaScript, especially Node.js and TypeScript.
• Excellent communication skills and the ability to work independently or within a team. Preferred Certifications
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified System Administrator (CSA)
• ITIL v4 Foundation (optional but a plus) About Us

We offer:

• A collaborative, agile team environment.
• Flexible work options (remote/hybrid).
• Competitive compensation, benefits, and learning opportunities.
• Exposure to cutting-edge technologies and cross-functional teams.